Demand Response Part Time Driver

 Demand Response Driver

Position Overview:

Under the general supervision of the Morrow County Transportation Coordinator, the Transit Driver is responsible for safely operating transit vehicles, and assisting elderly and physically disabled public riders on and off of the vehicle. This position is grant funded. If funding ceases, this position may be vacated.

Working Environment:

The work and responsibilities are performed inside and outside of a transit vehicle, traveling safely on roads in all weather conditions, while maintaining timely scheduled rides; and keeping the vehicle clean, fueled, and routinely checked for service. Duties are performed in an outdoor environment. Work is typically is a sitting position while driving a vehicle. Subject to adverse weather and traffic conditions; exhaust fumes, diesel and gasoline fuel, and equipment noises. Varied shifts; may need to work early morning and late evening shifts. Must report to work at scheduled time and location and seldom be absent from work.

Qualifications:

• High school diploma or equivalent.
• Minimum age requirement- must be at least 21 for insurance purposes.
• Valid Oregon Driver’s License required. 
• Strong oral and written communication.
• Bilingual in English/Spanish is a plus.
• Excellent customer service and customer relation skills.
• Must practice safe driving obey all traffic and adherence to safety and security rules and regulations applicable to the transportation of passengers including the general public, persons with disabilities, and the elderly.
• Ability to resolve conflicts and customer complaints in a courteous, professional manner.
• Maintain punctual and regular, reliable attendance to ensure dependable service to our customers; complete all work (including paperwork) in a timely manner.
• Ability to remain flexible in handling changes that may occur without much prior notification.
• Must follow all safety rules and regulations related to transit services and dealing with emergency situations.
• Undergo all training required, including but not limited to, CPR and Bloodborne certification and wheelchair securement training.
• Must satisfactorily pass pre-employment drug screening and background check.

Essential Job Function

Physical:

1. Ability to meet Oregon Driver’s License standards at all times.
2. Speak clearly to provide information.
3. Sit in a transit vehicle for extended periods without a break and work long shifts, when needed.
4. Able to properly and safely operate transit vehicles, conduct inspections of vehicles, and assist passengers.
5. Ability to maneuver wheeled passenger devices
6. Lift up to 50 lbs.

Mental:

1. Ability to understand and comprehend written and oral instructions.
2. Ability to read, write and comprehend English.
3. Ability to communicate effectively in both written and verbal form.
4. Ability to perform basic math functions.
5. Ability to maintain confidentiality of work-related information and materials.
6. Ability to work with passengers and the public in occasionally stressful situations.
7. Ability to explain County Transit practices and policies to a wide range of audiences, with diplomacy and tact, some of whom may be angry or agitated.
8. Ability to use persuasiveness or assertiveness skills, as well as sensitivity to the point of view of others.

Job Duty Outline:

1. Complete vehicle pre/post trip inspections as required and utilizing methods designated by the Oregon Department of Transportation (ODOT) and the Federal Transit Administration (FTA). Prepare and submit vehicle inspection reports and advise the dispatcher of any immediate repairs or irregularities needing attention.
2. Complete and submit legible daily trip sheets to the dispatcher for immediate logging, data entry, and filing, as needed.
3. Operate up to a 14-passenger vehicle on various routes and schedules providing service to the general public, persons with disabilities, and the elderly.
4. Assist passengers as needed with boarding or disembarking vehicles including assistance with wheelchairs, and competently using a wheelchair lift to board passengers with a variety of wheeled mobility devices. Properly secure passengers in wheeled mobility devices.
5. Promote good passenger relations by providing positive interaction and courteous treatment of passengers by engaging our clients in a polite, tactful, and professional manner while assisting with seating, questions, directions, and other public service-related matters; assure passenger comfort, safety, and security.
6. Complete, prepare, and submit any required paperwork accurately and as scheduled; including, but not limited to time sheets, trip incident forms, accident forms, and vehicle inspection forms.
7. Fuel vehicles and turn in receipts.
8. Maintain communication with the dispatcher and Public Transit supervisory staff as instructed with a mode of communication provided by the program for driver use to report unusual conditions, such as reportable incidents, vehicle collisions, road conditions, passenger safety and security issues, traffic or vehicle equipment problems.
9. Utilize universal health and safety precautions when handling blood, urine, feces, vomit, and/or other potentially infectious materials to prevent disease transmission.
10. Must remain calm and in control following an incident involving a passenger and/or other vehicles including directing the evacuation of the bus, if necessary; responsible for passenger safety and security following a bus evacuation, responsible for mitigating passenger injury; responsible for vehicle safety and security following an incident.
11. Maintain courteous and professional conduct with co-workers, passengers, and the general public at all times projecting a positive public image of our public transit program and services offered.
12. Responsible for the interior and exterior cleanliness of vehicles including outdoor work in inclement weather and daily pick up and sanitation of the vehicle interior.
13. Care for and turn in lost and found articles to the dispatcher.
14. Attend training sessions and meetings as assigned.
15. Assist with problem-solving by documenting complaints; make recommendations for changes that would improve policy or procedures and improve the public transit program and services it provides to the public;
16. Assist in training new hires in policy, procedures, transit skills, and learning the various routes and services.
17. Perform other duties as assigned.